A few months ago in Memphis hotel reservation desk, I saw a nice bolt, how does one deal with people who emotionally.
17:00 It was a little more, and the hotel was busy registering new guests. The person in front of me to give her name to the employee behind the desk with a tone of command. Employees they will say, "Yes, sir, we provide a room 'single' for you."
"Single," snapped the man, "I ordered a double." Employees tsb dg said politely, "Let me check for a while." It draws visitors from the archives of the order request and said, "Excuse me, sir. Telegram You mentioned single. I would love to put you in a double room, if at all. But all double rooms are full."
Customers who angrily said, "I do not care what the sound of the paper, I want a double room."
17:00 It was a little more, and the hotel was busy registering new guests. The person in front of me to give her name to the employee behind the desk with a tone of command. Employees they will say, "Yes, sir, we provide a room 'single' for you."
"Single," snapped the man, "I ordered a double." Employees tsb dg said politely, "Let me check for a while." It draws visitors from the archives of the order request and said, "Excuse me, sir. Telegram You mentioned single. I would love to put you in a double room, if at all. But all double rooms are full."
Customers who angrily said, "I do not care what the sound of the paper, I want a double room."